When is the latest we can cancel/reschedule an appointment WITHOUT forfeiting our deposit?

We ask that all cancellations and reschedules be submitted to us prior to the 24 hours before your appointment time. If you do this (example 2 or 3 days before your shoot), you will NOT have to forfeit your deposit, and we’ll move you to a better day/time for the shoot. If you’re contacting us within 24 hours of the shoot, you will forfeit the shoot deposit, and if it is cancelled or rescheduled either en route to the property or when we are already on scene, you will forfeit the shoot deposit PLUS be billed 30% of the shoot total price.

Categories: Policies & Terms, Services